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Microsoft Partner Network podcast: Partner Marketing Pros- Episode Nine (Part Two)

This week’s guest is Gerry Murry, a Research Director with IDC’s Marketing and Sales Technology service. Marketing technology and related solutions are his specialty and he’s got a great pulse on marketing budgets and trends. He confirms that we’ve seen an increase in social, content and digital marketing and that the significant upsurge in digital […]

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62% Of Businesses Say Self-Service BI Is Essential In 2020

This article from Forbes describes why services such as Microsoft Power BI are critical and even more important for businesses in 2020. Forbes highlights that BI’s depth of data storytelling is a must have for Marketing and Sales, while collaborative file sharing services enable productivity as more of the workforce adapts working from home. Read more here.

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Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer Experience starts from “being a customer-centric firm from the ground up” writes Ryanne Van Der Eijk’s in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk’s article for tips on boosting customer experience with your business.

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Allstate transforms the customer experience with Azure AI

Custom speech from #AzureAI allows @Allstate to create unique models that specialize calls for their insurance-specific vocabulary, so that when a customer makes an inquiry, the filing process goes by quicker and with less friction. See more in this video.

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10 innovation areas that are reshaping app development

Be a part of the global movement. From start-ups to established enterprises, organizations around the world are leveraging Microsoft Power Apps to reshape app development. Discover 10 innovation areas where Power Apps is changing business. Read on:

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Introduction to Power Apps – Learn

Your business is unique, and so are your challenges. Discover the right app for you with Microsoft Power Apps. Power Apps connects to common data sources so you can integrate easily. Read about the process, watch a video, and learn from a customer success story in this insightful manual:

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3 Ways to Embrace Proactive Data Ethics

Ethical data dilemmas are nothing new when it comes to scouring headlines, but it’s the organizations that think about data and governance proactively that define success. This powerful thought leadership piece from Gartner defines how to effectively broach the conversation around data ethics within your organization – and avoid potential reputation risks by proxy.

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Kelly Roofing uses PowerApps to capture photos at work sites

Microsoft Power Apps fixed a business traffic jam for Kelly Roofing. This company was overloaded with paperwork and broken communication lines due to their vast client territory. But with Power Apps, they created a custom app that integrated photos, reports, scheduling, and client info for hundreds of employees to access. Read their success story here:

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What is Power BI?

With an overload of data, it’s sometimes hard to understand what to do with it all. #PowerBI from #Microsoft turns all that data into live interactive visuals to help you control how all your data is accessed and used. Find out more in this video.

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