Blog archive - page 13
Showing 121–130 of 327 posts
Customer Service Trends
To create a positive customer experience, organizations must understand customer behaviors, preferences, and expectations. This infographic highlights some of the key standards #Microsoft can help you achieve. Contact eIS Business Solutions, Inc. to learn more today.
Accelerate your financial performance with Dynamics 365 Finance
Succeeding in today’s business environment requires leveraging technology to manage finances across the globe. With #MSDyn365Fin you can monitor performance in real-time, automate or simplify functions, and protect business outcomes. Learn how you can optimize your financial performance with #Microsoft in this video.
Create customers for life | Dynamics 365 Customer Service
Companies that prioritize and effectively manage customer experiences are 3x more likely to significantly exceed their top business goals. This video showcases how Microsoft Dynamics 365 delivers fast, personalized, intelligent support that exceeds expectations and creates customers for life. Contact eIS Business Solutions, Inc. to learn more.
The most common types of healthcare fraud
Our healthcare industry suffers an estimated loss of $455 billion per year from fraud, waste, and abuse. This thought leadership article examines the many types of fraud prevalent in healthcare today. Microsoft Dynamic 365 Fraud Protection is an integrated solution that fights against fraud. Learn more here.
Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes
Still marketing based on traditional demographic information? “We live in a post-demographic world,” writes Kian Bakhtiari, “where patterns of behavior can no longer be predicted by age alone.” Instead, Bakhtiari, who writes about marketing with a Gen-Z and Millennial lens, says marketers need to understand tribes, which are created and fueled by a shared mindset. People’s attitudes, behaviors, and needs are the new demographics. You’ll have a deeper understanding by reading the complete article: “Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes.”
A New Generation of Intelligent Chatbots Will Transform the Way Services Are Delivered
Considering the adoption of virtual agent technology in your own enterprise? This article from Forbes looks at the many ways in which chatbots can improve an organization’s efficiency and performance. Microsoft’s virtual agents are built for your specific needs. Contact eIS Business Solutions, Inc. to find out more.
Maturity of effort infographic
Many organizations struggle with legacy or aspirational perspectives into risk and fraud. In this infographic, Microsoft details the steps to achieve a mature view of risk analytics within any organization. Learn more here.
Optimize financial operations and minimize loss from fraud
Managing financial risk and protecting against fraud keeps your organization and your revenue secure. Find out how #Microsoft can save you time, money, and your reputation. Learn more by subscribing.
Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service
Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn more about how Microsoft empowers you to deliver exceptional customer experiences when you enable Always On Service, contact eIS Business Solutions, Inc..
Five Tips to Enhance Your Company’s Value Proposition by Defining Your Core Values
Your company’s core value system is what sets it apart. How do you define core values to serve as the foundation of an authentic, unified work environment that benefits employees and stands out to prospective new hires? This Forbes article provides 5 helpful tips from Karen Rice, VP of HR at Slickdeals, the world’s largest deal-sharing community.