Blog archive - page 12
Showing 111–120 of 327 posts
Connected Field Service
Want to resolve service issues the first time, every time? Contact eIS Business Solutions, Inc. to find out how connected field service from Microsoft can help you move beyond break-fix. Review this infographic for more information.
Protect your e-commerce business with Fraud Protection
While omnichannel retail is growing like never before, fraudulent transactions accounted for $250 billion in costs last year. #Microsoft Dynamics 365 is a cloud-based solution that drives profits, lowers fraud-related costs, and transforms the customer experience. Learn more in this video.
Create flexible operations to match customer demand
Customers have more choices than ever. Treat every customer experience as a chance to deliver exceptional service with Always On service from Microsoft. Subscribe now to learn more.
Always-on customer engagement: It’s not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service. Contact eIS Business Solutions, Inc. to find out more.
New survey finds 22% of Americans have been targeted by digital fraud related to COVID-19
While the full economic impact of COVID-19 is still undetermined, United States Attorney Scott Brady noted, “I think we are really going to see an unprecedented wave of cyber attacks and cyber fraud. And that’s what we’re trying to prepare our partners and the public for.” This article highlights the impact of COVID-19 as consumer spending shifts to e-commerce and fraud subsequently rises. Read the report here and learn how employing #MSDyn365Fraud targets these threats.
The ‘Superhero Fallacy’ and Other Storytelling Mistakes Marketers Make
Humans love stories. More marketers are utilizing storytelling to connect with consumers, yet they’re discovering it’s not as easy as it sounds. To make sure you avoid the common pitfalls, check out “The ‘Superhero Fallacy’ and Other Storytelling Mistakes Marketers Make” in which Matthew Luhn, a story-branding consultant and writer of storytelling in the business world, shares his insight with author Kimberly A. Whitler.
Best practices infographic
Microsoft advocates for innovative financial practices that drive growth and help you accomplish each of your financial goals. Find the six best practices you can implement now in this infographic.
How virtual agents transform the customer experience
As expectations for customer service continue to evolve, the intelligent apps of Microsoft Dynamics 365 continue to meet the demand for an exceptional customer experience. Read this blog post and contact eIS Business Solutions, Inc. to learn more about how you can enable Always On service and reach your customers 24/7.
Make data-driven decisions with payment predictions
Learn how to manage risk and fraud with #Microsoft. Subscribe today!
Go The Extra Mile – It’s Never Crowded
Your competitors can try and copy products and services, but they can’t replicate your secret sauce—what makes you stand out from the crowd. What would you say it is? Would your customers be able to identify your stand-alone differentiator? Do they believe your company would go the extra mile for them? Read Andrew MacKenzie’s “Go the Extra Mile-It’s Never Crowded” to help you consider and evaluate your differentiation from competitors—and whether your customers would reach the same conclusions. Subscribe to eIS Business Solutions, Inc. for more!