The Internet Information Button in Dynamics GP—and What It Looks Like in Modern ERP
If you’ve spent any time in Microsoft Dynamics GP, you’ve probably noticed the small globe-shaped Internet Information button tucked next to the Address ID on customer, vendor, and employee cards. It’s one of those features that’s easy to overlook—until you realize how useful it is for keeping contracts, websites, emails, and reference documents tied directly to the master record they belong to.
It’s also a great example of something GP got right years before “digital transformation” was a buzzword: keeping operational context attached to the financial record, instead of scattered across shared drives and inboxes.
What the Internet Information button actually does
The Internet Information button stores links to websites, email addresses, images, and documents on the following master records, and makes them available to any GP user with access to those windows:
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Address Card
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Company Setup
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Customer Card
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Employee Card
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Item Card
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Salesperson Card
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Vendor Card
In the example below, we’ll use User Defined Field 1 & 2 to attach customer contracts and service agreements so they’re a click away from anyone working that account.
Step 1: Set up your Internet Information labels
Before you start attaching anything, define what each field will be used for. Go to Tools > Setup > Company > Internet Information to open the Internet User Defined Setup window.
Keep in mind: the labels you choose here apply company-wide, across every record type. So pick names that make sense for Customers, Vendors, Items, and Employees alike (for example, “Contract,” “Service Agreement,” “Website,” “Support Portal”).
You can drill into master records from this same window by clicking Select Information For and choosing Company, Customers, Employees, Items, Salespeople, or Vendors—handy if you want to update several records without bouncing between modules.
Step 2: Attach a document to a customer
Internet information can also be updated directly from the master record maintenance windows. To attach a contract to a customer:
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Go to Sales > Customer and open the customer record.
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Click the Internet Information button next to the Address ID field.
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Click the attach file icon, browse to the contract or service agreement, and select it.
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Save to update the record.
From that point on, anyone with access to that customer card can pull up the contract without hunting through a file server.
A few formatting notes
GP is picky about how links are entered. A quick cheat sheet:
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Label 1 (Email): prefix with
Mailto:— e.g.,Mailto:emailaddress@domainname.com -
Label 3 (Website): enter as
http://www.domainname.com -
Label 4 (FTP): enter as
ftp://domainname.com
Miss the prefix and the link simply won’t launch—an easy gotcha when you’re entering records in bulk.
Where this feature stands in today’s ERP world
The Internet Information button is a small thing, but it represents a much bigger idea that today’s ERP platforms have leaned into hard: master data should carry its context with it. Contracts, certifications, COIs, spec sheets, and approval emails belong with the customer or vendor record—not buried in someone’s Outlook folder.
If you’re still running Dynamics GP, this feature is worth dusting off. Mainstream support for GP has wound down, and many organizations we work with are using their remaining time on GP to clean up master data before migrating. Attaching the right documents to the right records now means a much smoother export when the time comes.
For teams already on Dynamics 365 Business Central or another modern cloud ERP, the same concept shows up in more powerful forms:
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Incoming Documents and attachments on customer, vendor, and item cards in Business Central—accessible from the browser, mobile app, or Outlook.
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SharePoint and OneDrive integration, so a contract attached to a vendor card lives in a governed document library rather than a local PC.
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Links to Teams channels, CRM records, and external portals, replacing the old “paste a URL into a UDF” workaround.
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AI-assisted lookup (Copilot) that can surface those attached documents in context when a user is reviewing an invoice, PO, or sales order.
In other words, the instinct behind the GP Internet Information button—give users one place to find everything tied to a record—is now baked into the platform instead of bolted on.
The takeaway
Whether you’re maintaining a long-running GP environment or evaluating a move to Business Central, the lesson is the same: the value of your ERP isn’t just in the GL—it’s in how tightly your operational documents, links, and context are tied to the financial records that drive decisions.
If you’re thinking through what a migration off GP looks like, or how to get more out of the ERP you already own, our team at eIS Business Solutions can help you map the path forward.